General

Sipnik is a modern retail brand that blends contemporary fashion with the timeless appeal of Western clothing. We specialize in providing stylish, high-quality garments for both men and women, ranging from casual wear to more formal attire. Our collections are designed to meet the fashion needs of today’s discerning customers who appreciate the fusion of classic and modern styles.

Sipnik offers a broad array of clothing options for both men and women. Our product range includes:

  • Western Shirts: A variety of button-downs and blouses with unique detailing.
  • Jeans and Pants: High-quality denim and other fabrics, providing both comfort and style.
  • Outerwear: Jackets, blazers, and coats designed to complement a Western-inspired wardrobe.
  • Footwear: Boots and shoes that maintain the spirit of Western fashion while providing modern comfort.
  • Accessories: Hats, belts, and other accessories to complete your look.

Each product that we deliver undergoes a stringent quality check process. This multi-layered system comprises 4-5 stages of rigorous inspection to ensure that only the highest quality items reach our customers. We take our quality assurance very seriously to meet and exceed customer expectations.

Refunds and returns

At Sipnik, we offer a 15-day return policy. If you’re not satisfied with your purchase, you have 15 days from the date of delivery to initiate a return. Whether you are a registered user or a guest, our customer service team is here to assist you with the process. Please contact them for further instructions on how to proceed with your return.

To initiate a return with Sipnik, please reach out to our customer service team. They are available to help both registered users and guests navigate the return process. Make sure to contact them within 15 days of receiving your order to be eligible for a return.

Yes, you can exchange an item purchased from Sipnik. Our 15-day policy applies to both returns and exchanges. To start an exchange, please contact our customer service team. They will guide you through the necessary steps, whether you are a registered user or a guest.

You have 15 days from the date of delivery to return or exchange an item purchased from Sipnik. If you need to initiate a return or exchange, please contact our customer service team within this 15-day period. They will provide you with the necessary instructions to complete the process.

PAYMENT INFORMATION

We understand that different customers have different preferences for payment. Therefore, Sipnik.com supports the following payment methods:

  1. Credit Card: We accept all major credit cards, including Visa, MasterCard, American Express, and more. Simply enter your card details at checkout to complete your purchase.

  2. Debit Card: If you prefer to use a debit card, you can easily do so. We support a wide range of debit cards for your convenience.

  3. Net Banking: For customers who prefer using their bank’s internet banking facility, we offer net banking options. Choose your bank from the list provided and follow the steps to complete your payment.

  4. UPI (Unified Payments Interface): UPI is a quick and secure way to make payments. Just enter your UPI ID and authorize the transaction through your UPI app.

  5. Cash on Delivery (COD): For those who prefer to pay in cash, we offer Cash on Delivery. Please note that COD is available up to a maximum order value of $1000.

Yes, it is entirely safe to use your credit or debit card on Sipnik.com. We use industry-standard encryption and secure payment gateways to protect your information. Our site is also PCI-DSS compliant, ensuring that your card details remain confidential and secure during every transaction.

At Sipnik, we do not levy any additional charges for using specific payment methods like credit cards, debit cards, net banking, or UPI. The price you see at checkout is the final amount you’ll pay. However, for Cash on Delivery orders, a nominal COD fee may apply, but you’ll be informed of this charge at the time of checkout.

Currently, Sipnik does not support multiple payment methods for a single purchase. You will need to choose one payment method to complete your transaction. However, you can select from any of the supported payment options that best suit your convenience.

If your payment fails, please follow these steps:

  1. Check your details: Make sure that all card details, UPI IDs, or net banking credentials entered are correct.

  2. Try another method: If your first attempt fails, you may try using a different payment method from the available options.

  3. Contact your bank: Sometimes, banks may decline a transaction. Get in touch with your bank to understand the reason behind the decline and resolve any issues.

  4. Contact Customer Support: If the problem persists, you can reach out to our customer support team for assistance. We are here to help you complete your purchase smoothly.